Dear Trillium Restaurant & Bar Guests:
We are closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization’s (WHO) information regarding the novel coronavirus (COVID-19) cases and are following guidelines from these agencies and our local health departments.
Our Commitment to Cleanliness:
Our restaurant and bar are committed toward ensuring that both hygiene and cleanliness standards are taken very seriously. As a result of the recent coronavirus situation, we are taking additional steps to ensure the safety of our guests and employee’s alike. These steps include additions to our normal daily hygiene and cleanliness standards, as well as our standard practices, all of which include:
Employee Health, Safety and Awareness: We are supporting our employees through proper hygiene and cleaning standards, with specific emphasis on:
- Hand Hygiene: Frequent handwashing is vital to help combat the spread of viruses. Our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.
- Ongoing Training: Reminding team members about the known means of how the virus can spread and that they are being vigilant in their day to day practices.
- Real Time Information: As we continually monitor new information from the CDC and WHO websites, we are ensuring that our team takes any appropriate action necessary.
Cleaning Products and Protocols: Our restaurant and bar use cleaning products and protocols which are effective against viruses, including:
- Dining Areas: Our restaurant and bar use cleaning and disinfecting protocols to clean tables, chairs, bar and table tops after guest use before the next guest is seated, with particular attention paid to high-touch items.
- Public Spaces: Our restaurant and bar has increased the frequency of cleaning and disinfecting in public spaces, with a focus on counter and tabletops, kitchen and prep areas, door handles, public bathrooms and serving-ware.
- Back of House: In the spaces where associates work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, locker rooms, laundry rooms and staff offices.
For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.